kadal Casino & Sportsbook Data Care

This page describes what we collect when you use kadal and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and operate our platform securely. Our commitment is to use only what we need, to share it only with trusted partners, and to respect your privacy across all jurisdictions where kadal operates.

We understand that your data matters. When you log into kadal on your Android phone or iOS browser, provide payment details through DANA, e-wallet, or your bank, or enter identity documents for KYC verification, you trust us with sensitive information. We take that trust seriously. We encrypt your data, limit access to authorized staff, and comply with privacy regulations in the jurisdictions where we operate.

Our data practices differ slightly depending on whether you access kadal from Jakarta, Surabaya, Bandung, Medan, or another region—local law sometimes requires different protections. This policy explains what we do globally and notes where regional differences apply. If you have questions about your data, our support team is available through live chat, email, or in-app help.

What We Collect on kadal

When you create an account on kadal, we collect your email address, full name, date of birth, and phone number. We use these to create your account, send you important notifications, and verify your identity through our KYC process. We do not sell this information to marketers or third parties unrelated to your account operation.

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers through mobile banking, local payment, online payment, or e-wallet, we collect transaction records including the amount, date, and payment method used. We do not store your payment app password or bank credentials directly; authentication flows directly between your payment provider and kadal's payment partner. We store only confirmation of successful transactions.

When you log into kadal, browse games, or play on our platform, we collect session data—your IP address, browser type, device model, and approximate location (country or region level). We use this to detect fraud, prevent account takeover, and understand which devices and regions use kadal most frequently. On your Android phone, we may collect device identifiers to ensure consistent sessions across app reinstalls.

Our kadal Push Notifications and Cookies

If you enable push notifications on kadal, we send alerts to your phone about game updates, sports events (Liga 1, Piala AFF, Champions League), withdrawal status, or promotional offers you have opted into. To deliver these notifications, we store your device token—a unique identifier assigned by your phone's operating system. Disabling push notifications in your account settings removes this token; we stop sending notifications and delete the token from our system.

We use cookies on the kadal website and browser interface to maintain your login session, remember your preferences, and measure site traffic. These cookies are small text files stored on your device. Session cookies expire when you close your browser; preference cookies may persist for longer periods. You can delete cookies through your browser settings, but this may log you out of kadal or reset your preferences.

We at kadal do not track your browsing behavior outside our platform, and we do not share your data with advertisers or data brokers. Your information exists to serve your account—nothing more.

Third-Party Processors

We work with specialized vendors to operate kadal. Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks) handle financial transactions directly—they receive transaction data as needed to process your deposits and withdrawals. Our KYC verification provider scans your identity documents; we retain the scanned image, but the provider does not store a copy. Our cloud infrastructure provider (which may be located outside your region) hosts our servers and databases; all data is encrypted both in transit and at rest.

We require all third-party processors to sign data processing agreements committing them to confidentiality and security standards equivalent to our own. We audit these processors periodically. If a processor is breached or misuses data, we take immediate action—notifying users, suspending the relationship, and assisting affected parties.

How We Use Your Data

We use your personal information to operate kadal securely and to comply with legal obligations. Specifically, we use your data to: verify your identity through KYC; process your deposits and withdrawals through our payment partners; detect and prevent fraud and money laundering; resolve disputes and respond to customer support inquiries; improve our platform's performance and user experience; and communicate important account updates or compliance notices.

We do not use your data for marketing purposes unless you explicitly opt into promotional emails or in-app messages. If you opt in, we may send you information about new games, upcoming sports events (Idul Fitri tournaments, Idul Adha promotions, Imlek specials), or bonus offers. You can unsubscribe from these communications at any time through your account settings or by contacting support.

Your Rights and Data Access

We recognize your right to access, correct, and delete your personal data where applicable law grants these rights. You can request a copy of all data we hold about you by contacting our support team. We will provide this information within a reasonable timeframe, generally 30 days. If your personal information is incorrect, you can request corrections through your account settings or by contacting support.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. If you request account deletion, we will close your account, securely delete personal data we are not legally required to retain, and anonymize remaining records for historical and compliance purposes. Any balance remaining in your account at deletion must be withdrawn before closure.

Data Breach and Security

We maintain industry-standard security practices to protect your data. All data is encrypted using modern encryption protocols. Our servers are protected by firewalls, intrusion detection, and access controls limiting who can view your information. We conduct regular security audits and penetration testing to identify vulnerabilities before they can be exploited.

In the unlikely event of a data breach, we will notify affected users within a reasonable timeframe, disclose what data was compromised, and explain steps we are taking to prevent recurrence. We also notify relevant authorities as required by law. We encourage you to monitor your account for suspicious activity and to contact our support team immediately if you suspect unauthorized access.

International Data Transfers

Our servers may be located outside the country where you access kadal. When you use kadal from Jakarta, Surabaya, Bandung, or Medan, your data may be transferred to and stored on servers in other countries to ensure platform reliability and performance. We apply the same encryption and access controls to data regardless of server location. By using kadal, you consent to these international transfers where necessary to operate the platform.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of material changes via email and through an in-app notification. Your continued use of kadal after such notification constitutes your acceptance of the updated policy. We encourage you to review this policy periodically and to contact our support team if any provision is unclear.